From a question to knowledge that stays true.
Tell Kofa what you need to know. Kofa structures the question, gets the right people involved, turns the conversation into a record, and tells you when it may be out of date.
One workflow. Different ways to get the insight.
The knowledge behind good decisions lives in people, not documents.
It changes faster than reports do.
So every record should carry its source, and a clock.
“Building your panel — 3 of 4 practitioner seats confirmed.”Next: Kofa is confirming the remaining seat. A brief always says what is happening now and what comes next. Archived records stay monitored — Kofa still flags them when they may be out of date.
Start with the decision.
Tell Kofa what you’re trying to understand, what you already know, and what decision the research will support. Kofa turns that into a structured brief everyone understands.
Four parts, one connected brief.
The question is the title.
Everything else — the context, who can answer, and how the insight is gathered — builds around it, so everyone understands what the research needs to answer.
What do you need to know?
What do you already know? What should be excluded?
The experience, location, role, or perspective you need.
Ask Kofa to source the people, or bring your own.
- A brief that gives the work a clear job
- A clear picture of who can answer, and how
- A structure Kofa can act on the same day
A brief that gives the work a clear jobStructured
Work through the brief sections and let it take shape as you go.
Access
One screen, up to three asks, and who can answer, done in minutes.
Let Kofa structure it
Drop in your notes; Kofa shapes them into a structured brief.
Twenty ready-made structures for the questions people ask most — market entry, due diligence, field reality — or write your own from scratch.
Result A clear brief, ready to run.
Matched to your brief.
Get the right people around the right question.
This is where the research happens. Three formats, one workflow. The same preparation and capture apply to each.
One practitioner, one focused conversation, within 72 hours.
Best when you need a specific perspective, experience, or insight.
Two to four people in one shared session — never four separate calls. Sourcing runs per seat, so a panel can mix Kofa-sourced and your own people.
Best when the question benefits from different perspectives, comparison, or discussion.
A field deployment — someone goes and looks. No Prep Room, no session: a plan, a team, and evidence from the ground.
Best when it can’t be answered from a desk.
Not sure which fits? Kofa recommends a format with visible reasons: you always choose.
Kofa sources
Tell Kofa who you need. It works through its practitioner and local networks across Africa to identify, check, and match people to the brief.
Start a briefBring your own
Already know who you want to speak with? Bring your own people: the workflow stays the same.
Start a briefKofa-led
A Kofa coordinator prepares the room and runs the session, so you can focus on the conversation.
See the Prep RoomSelf-led
You lead it yourself. Kofa still provides the Prep Room, scheduling, the session, and the record.
See the Prep RoomThe Prep Room and the record are the same whichever you choose.
Before the conversation.
Kofa sets everything up so the session itself is the easy part: the people, the questions, and the record are already set up.
Agree confidentiality
Share context for the session
Shape the agenda
Confirm what can be recorded
Agree how quotes and attribution can be used
Find a time that works for everyone
Lock the session when everything is agreed
You always see the next step
Between the brief and the session: Kofa structures it, sends a proposal, and confirms the session once it’s approved and paid.
Your practitioner sees it too
They have their own track through the brief — invited, confirmed, prepared, in session, paid. Everyone sees what’s happening.
Attention when it’s needed
If something needs you — a proposal to review, a time to choose, a practitioner who withdrew — Kofa surfaces it.
The conversation becomes knowledge.
After the session, Kofa preserves what was learned and connects it back to the question, the source, and the evidence, so what you learned stays defensible.
The source stays attached to the knowledge.
What the session leaves behind.
The useful part is where the answer came from: the question, conversation, finding, source, context, and date kept connected, so knowledge can travel without losing its meaning.
Can East Africa build a commercially viable cold chain?
Coordination failure isn’t at any one point in the chain. It lives in the gaps between the four actors, and only becomes visible when all four are in the same room.
E-001E-004
“I have lost product at every point in this chain at some point in seventeen years. The chain is only as strong as the weakest transition.”
What the research set out to answer and how the session ran.
The important moments from the conversation.
What the session revealed.
Statements and conclusions traced back to the source.
Where sources agree, disagree, or describe different realities.
The supporting evidence behind the findings.
The original conversation stays available.
What participants allowed to be recorded, quoted, or shared.
When it was gathered, and whether it may be out of date.
Knowledge that stays current.
Know when what you learned is out of date.
Every record keeps the date it was gathered. Kofa tracks how fresh it is, flags what may have moved, and reaches your team where they already work, before the knowledge is used in a decision. When something needs refreshing, Kofa links it to the next conversation, so new research builds on what you already know instead of starting from zero.
Within its review window — not necessarily confirmed.
The expected review date has arrived — not necessarily wrong, it simply needs confirmation.
A newer conversation contradicts a claim, or a signal moved — Kofa flags it, it never decides the truth changed.
Past its review window and not reconfirmed.
A refresh produced a newer record — the original stays citable, linked to its history.
Deliberately retained as history — it no longer reads as current.
Knowledge that stacks and compounds.
What you learn becomes the starting point for the next question.
The record enters your knowledge library. Your team can find it later, ask questions against it, see where every answer came from, and whether it is still safe to believe.
Ask your knowledge
Ask questions across what you’ve already learned, and see the records behind every answer.
Refresh what’s due
Kofa links out-of-date records to the next conversation, so you update what you know instead of starting over.
Build organisational memory
The knowledge doesn’t belong to whoever ran the research. Your organisation can keep, share, and reuse it.
What you learn keeps working, and keeps being checked, after it’s delivered.
All of it lives in the workspace: see how knowledge is kept, asked and refreshed.
Start here
Know what’s still true before your next decision.
Every step is on the platform: the brief, the conversation, the record, and the check that it still holds.