Knowledge infrastructure for decisions
Know what’s true. Judge what it means. Decide better.
Kofa keeps your knowledge connected to reality. Every insight carries its source, contributor, and date. Kofa flags what may be out of date, and captures what lives in people’s heads.
For one kind of decision — the one that depends on what people on the ground actually know.
The knowledge that matters isn’t in the file.
Important knowledge lives in calls, inboxes, notebooks, and the memories of people working on the ground. The useful detail gets separated from the source, context, and date.
Kofa keeps the whole chain together, and tells you when it breaks.
One workflow from question to knowledge.
Kofa provides one workflow around the conversation — from question and context to evidence, the structured record, and reuse.
Start with the question.
Write down what you need to know, what you already know, and what decision the research will support.
- A sharp research question
- A clear decision context
- A short, ready-to-run brief
A sharp research questionTalk to someone who knows.
Bring the people you already know, or use the Kofa network. Kofa carries the whole workflow: context, agreements, agenda, session, evidence capture, and the structured record that follows.
One person. A group. Or someone who goes and looks.
- A matched practitioner
- A prepared session
- Consent and ground rules
Keep what was learned.
The conversation becomes a structured, citable record — findings, claims, evidence, original words, consent, and date. It enters your library, where you can find it, share it, and use it again.
- A structured record
- Evidence and original words
- Source, context, and date
What you keep is a decision asset.
The useful part is where the answer came from: the question, conversation, finding, source, context, and date kept connected, so knowledge can travel without losing its meaning.
Connects to the tools you already use
Verbatim words, not summaries
What was actually said, quoted at the point it was said, with the practitioner, session, and time attached.
Every claim is traceable
Decision claim → evidence → transcript → recording. Each finding cites its records, and each quote links to the exact lines.
Source · context · date
Who was asked, what they do, where they work, and when the knowledge was gathered stay with the record.
Know what you believed that's no longer safe to believe.
Knowledge changes. Most organisations only find out after the decision. Kofa tracks when each record was gathered and flags what may have moved, so you know what still holds.
A clock on every record.
Every record keeps when it was gathered and how fresh it still is. When conditions move, Kofa flags what may need refreshing. The moment a belief goes stale, you know it before the decision, not after — and the flag reaches your team where they already work.
Verified and inside its currency window.
The expected review date has arrived — not necessarily wrong, it simply needs confirmation.
A newer conversation contradicts a claim, or a signal moved — Kofa flags it, it never decides the truth changed.
Past its review window and not reconfirmed.
A refresh produced a newer record — the original stays citable, linked to its history.
Deliberately retained as history — it no longer reads as current.
Every record keeps its capture date and review state, so the library can tell you what still holds and what needs checking again.
A library of decisions, not a folder of reports.
Every Kofa record keeps its question, source, and evidence attached, so what you learned stays findable and reusable.
Lender funding costs — follow-up on credit conditions
The interbank move is more than a drift — the last two auctions cleared tighter than the market expected. The easing shows in treasury first; the street lags.
Monetary policy interview — source engagement
The hold is fully priced in — lenders have priced the pause, not a cut. The next signal shows in funding-cost data, not the headline rate.
Crop insurance feasibility — public consultation
The trigger is the affordable shape for a state scheme — index the weather, not the loss. The cooperative channel is the delivery route for trigger education.
Agritech go-to-market — strategy validation
Agents survive the dry season on rotation, not volume — the stock that turns is the stock that stays. Credit lines that don’t match the season are what kill agents.
Healthcare pricing rules — sector position panel
Providers read the rules as a margin squeeze, payers as a pass-through problem, distributors as an opportunity to shift terms. The transition, not the rules, is where the damage happens.
How a commercial loan officer evaluates an SME application
The gap between published credit policy and actual decision-making is where SME lending initiatives meet their first serious problem — products designed around a formal process that experienced loan officers navigate around, not through.
Why rural agro-dealers stop restocking after the first season
Caution accelerates the decline — the cautious dealer loses the financing terms needed to recover. The only way back is forward: a full order, managed well, collected properly.
Health insurance adoption — why schemes fail to sustain
Workers are enrolled and deductions come out of their salary — but at the point of care the card often cannot be processed, so they pay cash and conclude the insurance is not for them.
Busia border trade — how goods actually move
Official fees are the smallest and most predictable crossing cost; time is the largest. Informal payments are part of the crossing for every experienced operator — acknowledged in private conversation, unacknowledged anywhere official.
Every organisation receives this same structured deliverable. Here is a sample, end to end.
Ask what you’ve already learned.
Ask a question in plain language. Kofa finds the relevant parts of your library by meaning and answers from them.
An answer that shows its work.
Each answer is assembled from your own records, with a link to every one it used.
Answers grounded in your assets
Matches scored by meaning, with verbatim quotes: practitioner · when · where · which asset.
Conflicts surfaced
When a superseded record matches, or two practitioners disagree, you see the delta.
Unknowns named
The gaps no collected answer covers, so you know what is still unanswered.
Kofa is useful when… and not when…
A few things teams often want to know before they begin.
- You are making a decision that depends on local, changing, or difficult-to-document knowledge.
- You want to reach people with relevant experience and keep what they say with its source attached.
- You need knowledge your team can find, cite, and reuse across future decisions.
- You need to know whether what you know is still true.
- A generic report repository or a place to store unsupported claims.
- An anonymous survey tool or a replacement for expertise.
- A one-time deliverable with no way to check when it was gathered or where it came from.
A generic report repository or a place to store unsupported claims.Reach people on the ground. Or bring your own.
Kofa works with practitioners, local coordinators and partner networks across Africa to make local expertise easier to reach. The network is built and run by the people on the ground — Kofa supplies the workflow that makes their knowledge usable.
Actively sourcing practitioners here today.
The network decides where we can source. It never limits where you can use Kofa — bring your own people anywhere.
People already on the ground.
Practitioners and local coordinators across Africa, sourced and verified by people who work in the same markets.
Built with local partners.
These networks are built and run by the people on the ground. Kofa supplies the workflow that makes their knowledge usable, and the standards that make it trustworthy.
Outside our coverage? Bring your own people.
Already know who you want to speak with? Bring one person, several, or your own network — the same workflow applies.
In African markets, the knowledge needed for good decisions is often local, changing and difficult to capture. Policies change, organisations evolve, markets move, and much of what matters lives with people working on the ground, not in reports or databases.
So we built Kofa to make ground-truth knowledge easier to find, structure, capture and keep. We began in African markets because that is where we work and where the people who hold this knowledge are — the infrastructure is built with them, not tested on them.
The infrastructure isn’t limited to Africa. Wherever a decision depends on people, you can use the Kofa network where we can help — or bring your own people and use the same workflow.
Questions before you start.
Answers to the questions teams ask us most.
What is a Kofa brief?
A Kofa brief turns a decision into a clear research question, a conversation plan, and a record of what needs to be learned.
Is Kofa free to start?
Yes — no subscription, no card required. Bring your own practitioner and decide how they are compensated: they volunteer, you pay them directly, or Kofa handles the payment. You only pay for research itself, when you ask Kofa to find the people. See pricing →
Can we bring our own practitioner or network?
Yes. Kofa can help source relevant people, or you can bring one person, several people, or an existing network into the same workflow.
What stays attached to a Kofa record?
The question, source, session, findings, original words, evidence, consent, context, and date stay together so the record can be found and assessed later.
What is a decision asset?
The structured record an engagement delivers — the question, conversation, findings, original words, evidence, and source kept together, with every claim traceable to the transcript and recording.
How fast can we get an answer?
Access engagements run within 72 hours — one practitioner, one focused conversation. Standard briefs run on the timeline in the proposal.
Is Kofa only for research teams?
No. Kofa is for organisations and people making decisions that depend on local, changing, or difficult-to-document knowledge.
What is Knowledge Currency?
The part of Kofa that tells you when a belief has gone stale. Every record keeps its capture date and review state, and Kofa watches for the signals — a policy shift, a market move, or a check back with the original source — that suggest what you believed may no longer hold. Instead of finding out after the decision, you find out before it.
Is Kofa a consultancy?
No. Kofa is the infrastructure: the workflow, the record, the library, and Knowledge Currency. The people you speak to are practitioners, not Kofa consultants. You run the research on software you keep, and the knowledge stays yours.
Start here
Know what’s still true before you decide.
Turn the question into a brief, the conversation into evidence, and the evidence into knowledge that stays current.
Free to start — upgrade only when you outgrow it. Your decision assets stay yours, and Kofa keeps checking what you've learned as conditions move.