Research infrastructure for decisions
Turn every conversation into knowledge that lasts.
Ask a question. Talk to someone who knows. Keep what you learn—with the evidence, context, and source attached.
For organisations and individuals making decisions.
You get the insight. Then you lose it.
Important knowledge lives in calls, inboxes, notebooks, and the memories of people working on the ground. The useful detail gets separated from the source, context, and date.
Kofa keeps the whole chain together.
One workflow from question to knowledge.
Kofa runs the work around a conversation, then turns what was learned into a structured record your team can find, cite, and use again.
Start with the question.
Write down what you need to know, what you already know, and what decision the research will support.
- A sharp research question
- A clear decision context
- A short, ready-to-run brief
A sharp research questionTalk to someone who knows.
Kofa can find the right person, or you can bring your own people. Kofa prepares the engagement, handles the agreements, shapes the agenda, and runs or supports the session.
One person. A group. Or someone who goes and looks.
- A matched practitioner
- A prepared session
- Consent and ground rules
Keep what was learned.
The conversation becomes a structured, citable record — findings, claims, evidence, original words, consent, and date. It enters your library, where you can find it, share it, and use it again.
- A structured record
- Evidence and original words
- Source, context, and date
What you keep is a decision asset.
The useful part is not only the answer. It is knowing where the answer came from — the question, conversation, finding, source, context, and date kept connected, so knowledge can travel without losing its meaning.
Verbatim words, not summaries
What was actually said — quoted at the point it was said, with the practitioner, session, and time attached.
Every claim is traceable
Decision claim → evidence → transcript → recording. Each finding cites its records, and each quote links to the exact lines.
Source · context · date
Who was asked, what they do, where they work, and when the knowledge was gathered stay with the record.
Need someone on the ground? See where we can help.
Kofa works with practitioners, local coordinators and partner networks across Africa to make local expertise easier to reach. We help build and strengthen these networks in partnership with the people on the ground.
Actively sourcing practitioners here today.
The network decides where we can source. It never limits where you can use Kofa — bring your own people anywhere.
We work with people already on the ground.
Kofa builds and partners with local networks to find people with real experience.
We build and partner with the network.
Kofa helps build local networks and works in partnership with them. The workflow is what Kofa runs.
Outside our coverage? Bring your own people.
Already know who you want to speak with? Bring one person, several, or your own network — Kofa handles everything around them.
In African markets, the knowledge needed for good decisions is often local, changing and difficult to capture. Policies change, organisations evolve, markets move — and much of what matters lives with people working on the ground, not in reports or databases.
So we built Kofa to make ground-truth knowledge easier to find, structure, capture and keep. We started in Africa because that is where we believe this problem is especially important.
The infrastructure isn’t limited to Africa. Wherever a decision depends on people, you can use the Kofa network where we can help — or bring your own people and run them through the same workflow.
A library of decisions, not a folder of reports.
Every Kofa record keeps the question, source, session, date, evidence, and original words together.
How a commercial loan officer actually evaluates an SME application.
What published credit policy leaves out — and where the real decision is made.
Why rural agro-dealers stop restocking after the first season.
Input distribution and retail from inside the trade — what the distributor actually faces.
Health insurance adoption.
Several practitioners, several perspectives — what drives enrolment on the ground.
Busia border trade.
Observation and conversation from the border — African markets only.
Ask what you’ve already learned.
Your library isn’t a folder of forgotten reports. Ask a question against what you’ve collected — and the answer shows its work.
An answer that shows its work.
Ask a question against what you've already collected — and the answer comes with the receipts.
Answers grounded in your assets
Matches scored by meaning, with verbatim quotes: practitioner · when · where · which asset.
Conflicts surfaced
When a superseded record matches, or two practitioners disagree, you see the delta.
Unknowns named
The gaps no collected answer covers — so you know what is still unanswered.
Know when it gets old.
Knowledge changes. Kofa tracks when information was gathered — and flags what may need refreshing.
A clock on every record.
Every record keeps when it was gathered and how fresh it still is. When conditions move, Kofa flags what may need refreshing — so you know what still holds.
Verified and inside its currency window.
Review due — needs confirmation.
A signal may have moved the conditions it rests on.
A refresh produced a newer record — see the delta.
The more you use Kofa, the more knowledge you have — and the easier it becomes to use it again.
Kofa is useful when… and not when…
A few things teams often want to know before they begin.
- You are making a decision that depends on local, changing, or difficult-to-document knowledge.
- You want to reach people with relevant experience and keep what they say with its source attached.
- You need knowledge your team can find, cite, and reuse across future decisions.
- A generic report repository or a place to store unsupported claims.
- An anonymous survey tool or a replacement for expertise.
- A one-time deliverable with no way to check when it was gathered or where it came from.
A generic report repository or a place to store unsupported claims.A clearer way to keep what matters.
A few things teams often want to know before they begin.
What is a Kofa brief?
A Kofa brief turns a decision into a clear research question, a conversation plan, and a record of what needs to be learned.
Is Kofa free to start?
Yes — no subscription, no card required. Bring your own practitioner and decide how they are compensated: they volunteer, you pay them directly, or Kofa handles the payment. You only pay for research itself, when you ask Kofa to find the people. See pricing →
Can we bring our own practitioner or network?
Yes. Kofa can help source relevant people, or you can bring one person, several people, or an existing network into the same workflow.
What stays attached to a Kofa record?
The question, source, session, findings, original words, evidence, consent, context, and date stay together so the record can be found and assessed later.
What is a decision asset?
The structured record an engagement delivers — the question, conversation, findings, original words, evidence, and source kept together, with every claim traceable to the transcript and recording.
How fast can we get an answer?
Access engagements run within 72 hours — one practitioner, one focused conversation. Standard briefs run on the timeline in the proposal.
Is Kofa only for research teams?
No. Kofa is for organisations and people making decisions that depend on local, changing, or difficult-to-document knowledge.
Start here
Do not let the next useful conversation disappear.
Turn the question into a brief, the conversation into evidence, and the evidence into knowledge you can keep.
Free to start — pay only as your knowledge grows.